Refund policy

Return & Refund Policy

We want you to love your Triple Rail Turn merch! Because our products are made to order, we generally do not accept returns or exchanges for buyer's remorse, incorrect sizing, or change of mind. Please review product descriptions and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order. We'll work with you to make it right.

Please include your order number, a description of the issue, and clear photos of the item so we can resolve the problem as quickly as possible.

If the item is determined to be defective, damaged, misprinted, or incorrect, we will arrange a replacement or refund at no additional cost to you.

Sizing & Exchanges

Because each item is made specifically for your order, we cannot generally accept returns or exchanges due to ordering the wrong size. Please refer to the sizing information provided on the product page before ordering.

If you have an issue with the fit of an item, you're still welcome to contact us. While we can't guarantee an exchange, we'll do our best to help when possible.

Order Changes & Cancellations

Our merchandise is made to order and may enter production shortly after an order is placed. If you need to change or cancel an order, please contact us as soon as possible. We cannot guarantee that an order can be changed or canceled once production has begun.

Questions or Problems With Your Order

If something isn't right with your order, please contact us. We want you to have a great experience with Triple Rail Turn merch and will do our best to help resolve any issues.