Shipping policy

Shipping Policy

Thank you for supporting Triple Rail Turn! Our merchandise is made to order, which means your items are produced specifically for you after your order is placed.

Processing & Delivery Times

Because our merchandise is made to order, please allow time for your order to be produced before it ships.

Most orders are typically delivered within 7–12 business days after an order is placed. Delivery times are estimates and may vary depending on the product, destination, carrier delays, holidays, or other circumstances outside of our control.

Once your order ships, you'll receive a shipping confirmation with tracking information when available.

Shipping Rates

Shipping charges are calculated and displayed at checkout.

We offer FREE standard shipping on U.S. orders of $75 or more. The $75 minimum is calculated based on the qualifying merchandise subtotal.

Multiple Shipments

Some items in your order may be produced or fulfilled separately. As a result, an order containing multiple items may arrive in more than one package or on different days.

Don't worry if only part of your order arrives first—the rest may still be on its way.

Incorrect Shipping Addresses

Please double-check your shipping address before submitting your order. If you notice an error after placing your order, contact us as soon as possible.

Once an order has entered fulfillment or shipped, we may not be able to change the delivery address or replace an order sent to an incorrectly provided address.

Lost or Delayed Packages

If your tracking information shows an unusual delay or your package appears to be lost, please contact us and we'll do our best to help determine what happened.

Triple Rail Turn is not responsible for carrier delays or packages marked as delivered by the carrier, but we'll always do our best to help you resolve a shipping issue.